CityWest表示,11月11日晚BC Hydro停电导致卑诗西北多地网络中断数小时,涉及Terrace、Kitimat、Prince Rupert、Gitwangak及Hazelton一带。公司称这是今年第四次网络中断,技术人员先搭建临时绕行连接,在电力恢复期间恢复服务。

公司通知客户,下期账单将抵扣两天服务费用,并提供一个月免费串流电视。其他运营商是否采取相同安排尚不清楚;这不是全省所有网络用户统一获得的补偿。

CityWest负责人指出,Terrace至Prince George部分运营商使用同一架空路由,一处切断可能影响多家网络。公司计划在37号公路Dease Lake至育空Watson Lake之间建设新光纤路线,以增加备份,但规划不能视为线路已经投运。

CBC报道各运营商断网抵扣政策并不一致,申请时限、第三方故障或破坏排除条款也不同。客户应核对自身账单及合同,而不是把此次CityWest安排套用于其他供应商。

来源:CBC News 原报道。大鱼新闻整理原创中文摘要;保留原刊发日期。

CityWest says a B.C. Hydro outage on Nov. 11 left all customers west of Hazelton without internet. It's the fourth major … while CityWest is offering its customers credit, it's unclear if all service providers in the region are doing so. (CBC)

CityWest says a B.C. Hydro outage on Nov. 11 left all customers west of Hazelton without internet. It's the fourth major … while CityWest is offering its customers credit, it's unclear if all service providers in the region are doing so. (CBC)

Theft of copper wire has been blamed for some of the internet outages that have hit northwest B.C. this year. (CBC News)

Theft of copper wire has been blamed for some of the internet outages that have hit northwest B.C. this year. (CBC News)